Frequently asked questions
What if I forgot to take my medication yesterday? Can I take it today?
It is essential not to miss your dose. However, if you happen to miss one, take it as soon as you remember. But you should skip the missed dose and proceed with your regular schedule if it’s nearly time to take the next dose. Never take a double dose to make up for a missed one.
If my prescription gets lost, what should I do?
You should contact your doctor to request a replacement if you lose your prescription. You may also contact the pharmacy if you previously bought the medication. Sometimes the pharmacy can provide a copy of the prescription.
How should I dispose of expired or unused medications?
Please do not throw medications in the trash or flush them down the sink, as they may pollute the environment. If disposed of improperly, expired or unused medications can be accessed by unauthorized individuals. Check if your local pharmacy or healthcare provider offers hazardous drug disposal programs.
What forms of payment do you accept?
We accept Visa, MasterCard, Discovery, Bitcoin, Ethereum.
What should I do if I have an adverse reaction to the medication?
Please contact your doctor immediately if you notice any adverse reaction. You may be recommended to stop taking this medicine or switch to a different one.
How can I track my order?
As soon as your order is shipped, you will receive a confirmation email with a tracking code. You can enter this code on the carrier’s website to track your package.
If I need to find a product on your site, how do I do that?
Use the search bar on our website or browse through the product categories to find what you need.
What types of products do you have?
We offer a wide range of products, including prescription drugs, health products, sexual wellness goods, and skin and hair care products.
I need extra information about your pharmacy. Where can I get it?
Refer to the section below for answers to the most frequently asked questions.
Can I get assistance on a product?
You are welcome to reach out to our customer support agents via live chat, phone, or email to get advice on a product you are interested in. Our team is ready to assist you in selecting the right product.
What are the delivery times?
Usually domestic shipping takes 2-3 working days, while international shipping may take longer. The delivery time depends on your location and the availability of a product.
Do you offer an order cancellation?
To cancel an order, please reach out to us as soon as possible. We can process a cancellation and refund your payment if your order has not yet been shipped. Once an order has been shipped, unfortunately, cancellation is no longer possible.